WELLIVING HEALTH CUSTOMER PRIVACY POLICY

 

Welliving Heath is a company registered in England and Wales.   Maintaining the security of your data is a priority at Welliving Health, and we are committed to respecting your privacy rights.  We pledge to handle your data fairly and legally at all times. Welliving Health is also dedicated to being transparent about what data we collect about you and how we use it.  This policy, which applies whether you Welliving Health visits you or you attend one of our trips or adventures, use your mobile device or go on line, provides you with information about:

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Welliving Health uses your personal data:

 

- to provide health related services to you; ie sports therapy, massages and trips.

- with your agreement, to contact you electronically about promotional offers and products and services which we think may interest you;

- to enable Welliving Health to manage customer service interactions with you

 

SHARING DATA WITH THIRD PARTIES

 

Welliving Health will not disclose your personal data to any third party.

 

HOW LONG DO WE KEEP YOUR DATA?

 

We will not retain your data for longer than necessary for the purposes set out in this Policy. The longest we will normally hold any personal data is 6 years.

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WHAT PERSONAL DATA DO WE COLLECT?

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Welliving Health may collect the following information about you:

- your name, age/date of birth and gender;

- your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address;

- medical History and treatment required

- emergency contact details

 

HOW WE PROTECT YOUR DATA

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-Your data is stored and locked in a cabinet at Welliving Health. 

-Some data may be held on Welliving Health’s IT system within a password protected folder.

 

YOUR RIGHTS

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You have the following rights:

- the right to ask for a copy of personal data that we hold about you (the right of access);

- the right (in certain circumstances) to request that we delete personal data held on you; where we no longer have any legal reason to retain it (the right of erasure or to be forgotten);

- the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you (the right of rectification);

- the right to opt out of any marketing communications that we may send you and to object to us using / holding your personal data if we have no legitimate reasons to do so (the right to object);

- the right (in certain circumstances) to ask us to ‘restrict processing of data’; which means that we would need to secure and retain the data for your benefit but not otherwise use it (the right to restrict processing); and

- the right (in certain circumstances) to ask us to supply you with some of the personal data we hold about you in a structured machine-readable format and/or to provide a copy of the data in such a format to another organisation (the right to data portability).

If you wish to exercise any of the above rights, please contact Welliving Health.

 

 

Stephen Burton

Director of Welliving Health

23rd May 2018